Refunds & Returns
We hope that you are happy with your goods, however, should you wish to make a return other than in store you will need to notify us by telephone: 01983 298222 or e-mail: firstname.lastname@example.org within 7 working days of receipt of goods. A full refund will be offered provided your order remains in good condition and that the request to cancel is also received by e-mail or in writing. Any cancelled order will be refunded within 30 days. A charge of £10 for collections will be payable and the goods must be returned securely in the same, undamaged packaging in which they were received. If returned goods are not deemed to be in a saleable condition, a fee may also be charged.
Returns made without prior notification are sent at your own risk and we cannot guarantee a refund.
Returns should be sent to the below address:
28 High Street
Isle of Wight